Privacy Policy | PackuNaTo

Introduction

This privacy policy explains how we collect, use, and protect your personal data when using the PackuNaTo platform.

Data Controller

The controller of your personal data is the operator of the PackuNaTo platform. You can contact us at info@packunato.cz.

Data We Collect

We collect the following categories of data:

Identification data (name, email, phone number)
Login credentials (encrypted password)
Animal data (name, breed, photos, health documentation)
Communications (messages between users)
Technical data (IP address, browser type, cookies)

How We Use Data

We use your data for:

Providing platform services
Communicating with you
Improving our services
Ensuring platform security
Fulfilling legal obligations

Legal Basis for Processing

Consent - for marketing communications and cookies
Contract performance - for providing services
Legitimate interest - for security and service improvement
Legal obligation - for accounting and tax purposes

Data Sharing

We do not share your data with third parties except when necessary for providing services (e.g., payment service providers) or when required by law.

Data Retention

We retain your data for the duration of your account and for the period necessary to fulfill legal obligations (typically 3-10 years depending on data type).

Your Rights

You have the following rights:

Right to access your data
Right to rectify inaccurate data
Right to erasure (right to be forgotten)
Right to restriction of processing
Right to data portability
Right to object
Right to lodge a complaint with supervisory authority

Security

We use modern security technologies including data encryption, secure transmission (HTTPS), and regular security audits.